One year of virtual training and support—one capable project lead

Program format:

  • 3 hrs virtual training sessions and 2 hrs virtual support each week
  • Simulation training and role playing (Tiny Bio/Eleven project)
  • Practical workshops plus essential & management skill building for the whole team

Curriculum outline

Session 1: Intro to your apprenticeship

The format, outcomes, and expectations for training and a high-level description of the project management role and skillset.

Learning objectives

Students will learn:

  • Function of goal setting
  • Setting up appropriate learning environment and PM foundations
  • Essential skills for immediate impact (writing/editing/listening/process review)
  • Why and how digital is different
  • Core vocabulary

Outcomes

  • Knowledge and skills assessment
  • Anticipated reading/professional development schedule (organized by apprentices)

Session 2: You, your organization, and your team

Learn about your immediate role as a project coordinator while you’re learning, become familiar with you and your organization’s goals and processes, and contextualize roles on your team.

Learning objectives

Students will learn:

  • Documenting key metrics at the organizational level
  • How to set personal and organizational goals and KPIs
  • The role of the project management coordinator
  • Variability of roles and titles on your team
  • Core vocabulary

Outcomes

  • Personal goals & KPIs
  • Documented organizational metrics and goals
  • A supportive ally within your org

Session 3: Project leads and their role in the sales process

The sales & vetting process for clients and projects.

Learning objectives

Students will learn:

  • Exploring the project vetting (and sales) cycle in client services
  • Evaluating client success and project fit
  • Identifying red flags in incoming projects
  • How to setup successful transition meetings
  • Tiny Bio brief and sales assessment simulation

Outcomes

  • Documenting your org’s sales or vetting cycle
  • A work in progress ‘client alignment matrix’ for active clients in your org
  • Practice managing tough conversations during the sales process

Session 4: Stakeholder onboarding and setup

How to transition a project from sales to project start, onboard your stakeholders, and organize your team.

Learning objectives

Students will learn:

  • Setting the pace and tone of projects
  • How to onboard internal and external stakeholders successfully
  • How to minimize pitfalls in the transition between project ideation and official start
  • Project team roles and functions
  • Eleven team characteristics simulation assessment

Outcomes

  • Stakeholder onboarding checklist
  • Initial welcome email to new project stakeholders

Session 5: People, roles, and personalities

How the PM role intersects with stakeholders and their quirks.

Learning objectives

Students will learn:

  • Roles of internal and external stakeholders
  • Communication styles
  • Identification and management of team risk
  • The pillars of project management
  • Tiny Bio stakeholder buy-in and alignment simulation

Outcomes

  • RACI matrix
  • Empathy map
  • Developing your project management persona
  • Simulation: scripts to deal with tough Tiny Bio personalities

Session 6: Discovery, research, and kickoff

How to lead an amazing kickoff, facilitate good research, and assemble a solid communication plan.

Learning objectives

Students will learn:

  • The implementation process for a successful discovery phase (and its related value)
  • How to run a great project kickoff
  • The role and function of research and how to support it
  • The key to writing a solid communication plan

Outcomes

  • Discovery checklist
  • Completing a communication plan
  • Documenting project assumptions

Session 7: Setting your pricing and internal budgets

Different types of rates and prices, when to use them, and how to set them.

Learning objectives

Students will learn:

  • How organizations make and spend money (allocations, revenue, cash flow)
  • How revenue and expenses cycles affect forecasting
  • How project leads can support smoother cash flow
  • How project health impacts company health
  • How to set appropriate rates and budgets for internal and client facing organizations

Outcomes

  • Rate card calculations for your organization
  • Setting Eleven’s target rates during simulation

Session 8: Intro to project scoping

How to define, simplify, and control the requirements that make up your project.

Learning objectives

Students will learn:

  • The importance and function of scope
  • How to scope projects using different approaches
  • How to avoid the pitfalls of scoping

Outcomes

  • Scoping exercise: Renovate your kitchen
  • Tiny Bio scoping simulation
  • Choosing project plan format

Session 9: The art of prioritization

How to laser focus your time, and prioritize projects and tasks.

Learning objectives

Students will learn:

  • The true meaning of value for our stakeholder audiences
  • How to prioritize impact vs effort
  • How to prioritize importance vs urgency
  • Tweaking personal and team productivity
  • The role and function of Minimum Valuable Products

Outcomes

  • Setting a weekly team schedule
  • Prioritizing projects within your organization
  • Prioritizing Tiny Bio’s Minimum Valuable Product

Session 10: Managing scope creep

Turn your best worst enemy into project gold.

Learning objectives

Students will learn:

  • How to identify and classify various types of scope creep
  • How to triage and treat scope creep
  • How to turn scope creep into future phases and better stakeholder relationships
  • Ways to reduce and prevent harmful scope creep

Outcomes

  • Practical scripts for dealing with scope creep
  • Scope creep reduction plan for your organization

Session 11: Methodologies and approaches

How fixed and flexible planning, iterative development, dependencies and lean principles impact your project.

Learning objectives

Students will learn:

  • Waterfall methodology: what it’s for, when to use it, what to watch out for
  • Lean approach: what it’s for, how to use it best, when to be less Lean
  • Common pitfalls of Waterfall and Lean and how to avoid them
  • Epics, user stories, sprints, and positioning in Agile
  • How and when to blend the best of Waterfall and Agile into Agifall
  • How to limit works in progress with Kanban
  • How to avoid common pitfalls in Agile, Agifall, and Kanban

Outcomes

  • Evaluate your organization’s approach to projects
  • Refined user stories for Tiny Bio’s projects
  • Rewrite tasks for your organization’s projects

Session 12: Estimating projects

How to apply smart estimates and useful ranges in project management.

Learning objectives

Students will learn:

  • The similarities and differences between Monte Carlo, PERT, Rolling Wave, Double Blind, and Three Point estimating techniques
  • How to estimate project scope using multiple techniques including planning poker
  • How to avoid the pitfalls of poor estimation

Outcomes

  • Planning poker practice
  • Double point estimates for Tiny Bio projects

Session 13: Risk management, reduction, and complexity

The ins and outs of mitigating risk, recognizing red flags, and applying modifiers to your projects.

Learning objectives

Students will learn:

  • How to recognize a risk before it turns into a red flag
  • Identifying and analyzing positive and negative risk
  • How to create a system for red flag assessment and treatment
  • How to avoid common red flags with internal and external stakeholders
  • Scripts for handling tough red flags
  • How red flags impact project estimates

Outcomes

  • Design non-negotiable red flag criteria for your organization
  • Create a risk assessment and mitigation strategy for Tiny Bio’s projects

Session 14: Project scheduling

Intuitive schedules, time boxing, calendars, and deadlines.

Learning objectives

Students will learn:

  • How to build adaptable schedules for different kinds of projects
  • How Gantt charts, calendars, and milestones can drive a project forward or stall it out
  • How to use your scope and stakeholder needs to build in proper buffers and reviews
  • How time boxing can help you manage project profitability
  • Ways to negotiate additional time for schedules

Outcomes

  • Build a useful Gantt chart for both Waterfall and Agile managed practice projects
  • Practice tough conversations around managing timelines and resetting expectations
  • Review current and future schedules and adjust accordingly within your organization

Session 15: Capacity planning and the delicate art of resourcing

How to plan for the right people, doing the right amount of work, at the right times.

Learning objectives

Students will learn:

  • How to allocate, plan, and buffer resources, materials, and equipment for your projects
  • How to assess stakeholder and contractor availability and involvement
  • How to source and work with contractor talent
  • How to set up optimal capacity across multiple project teams

Outcomes

  • Resourcing and capacity plan for Tiny Bio
  • Resourcing and capacity review of your own projects

Session 16: Project plans and other helpful documentation

A first principles approach to lock down your scope and expectations.

Learning objectives

Students will learn:

  • The function, format, and purpose of project plans
  • How lean documentation can support project scope
  • The role and application of Statement of Work documents
  • Common pitfalls to avoid in documentation

Outcomes

  • Presentation of Tiny Bio project plan
  • Project plan refinements at your organization

Session 17: Managing changes

Documenting feedback, requests, approvals, and guiding turnarounds.

Learning objectives

Students will learn:

  • How to plan, pace, and respond to team and stakeholder feedback
  • How to automate and simplify the approval process
  • Useful ways to document and track feedback and approvals

Outcomes

  • Checklists and guides for managing changes
  • Responses to feedback on Tiny Bio projects

Session 18: Minding timelines, budgets, and project metrics

The important project numbers, graphs, and data you need to monitor.

Learning objectives

Students will learn:

  • How to monitor burn rates, resources, KPIs, and staff retention
  • How to stay on top of changes and outcomes
  • Ways to automate and simplify reviews and approvals

Outcomes

  • Optimization of your organization’s metrics and data systems
  • A useful system for monitoring Tiny Bio’s metrics

Session 19: People skills and team building

How champion your team and unpack limiting beliefs.

Learning objectives

Students will learn:

  • How limiting beliefs impact your project management approach and how to challenge them
  • How to cultivate emotional intelligence and empathy for project stakeholders
  • How to prioritize and manage tough conversations
  • How to build a stronger, more unified team

Outcomes

  • Limiting beliefs workshop
  • A plan to handle tough conversations with Tiny Bio stakeholders

Session 20: The magic of great meetings

How to execute productive planning sessions, check-ins, retrospectives, and updates.

Learning objectives

Students will learn:

  • The process of planning, facilitating, and implementing useful meetings
  • How to foster healthy and meaningful retrospectives
  • How to make space and build in team check-ins
  • Useful tips for managing project updates and reviews

Outcomes

  • Refinements to current meeting and retrospective processes
  • Scripts for handling difficult meeting participants

Session 21: Maintenance, future phases, and better long term relationships

The process and agreements required for long term relationships.

Learning objectives

Students will learn:

  • How to cultivate positive long term partnerships
  • How to plan for an effective launch
  • How to set up a successful maintenance plan and future phases
  • How to build in proper testing and proper quality assurance

Outcomes

  • Maintenance or future phase plan for Tiny Bio
  • Template for maintenance agreements

Session 22: The future of project management and curriculum wrap up

What’s next for project leads and how to make the most of your learning.

Learning objectives

Students will learn:

  • Areas of focus for future professional development
  • Review of major concepts
  • How to transition to a full project load
  • The growth path of project managers
  • How technology impacts project management’s future

Outcomes

  • Updated skills assessment
  • Updated KPIs and goals

Weekly mentorship continues for remaining six months for project leads running projects in the wild.

Specialty sessions provided by expert guest lecturers are included and will be announced during apprenticeship.

Guest lectures:

Project management tools

How to select, demo, and get buy-in for useful project management tools.

Learning objectives

Students will learn:

  • How to identify your organization’s need for tools
  • How to evaluate alignment with your processes and workflows
  • How to properly demo a new tool for maximum effectiveness
  • Ways to get team buy-in for new technology and applications
  • Some common tool pitfalls and how to avoid them

Outcomes

  • Completed evaluation for popular project management tools
  • Tool assessment and demo of appropriate tools with your organization

Talk to us.

Learn more about our apprenticeship or talk to a trainer.