Com­par­ing our busi­ness before and after LT10 train­ing is like night and day. Before, I felt more inclined to micro­man­age, because we lacked the process­es in place for smooth projects. Trust was lack­ing; I was wor­ried things would fall through the cracks, and I was always ready for that phone call from a client telling us how we messed up. Now, I don’t wor­ry about projects. Most of the time, I don’t even think about project man­age­ment or the account ser­vice side of the busi­ness in gen­er­al. That frees me up to run our stu­dio and focus on cre­ative – which is what I’m sup­posed to be doing in the first place. We’ve always exud­ed con­fi­dence in our design, but now we’re con­fi­dent in our man­age­ment as well. Over­all, it makes our busi­ness feel more legit­i­mate and makes me feel great about our invest­ment with LT10.