Everybody’s working for the weekend (but they don’t have to)

Digital Project Management Operations consulting and training for digital agencies

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Your team is burnt out.
Your clients are pissed off.
Your family misses you.

Your agency is stuck in an endless feedback loop. You have to cram new projects in the door to make up for the bleed on the last ones, but it’s only resulting in late, over-budget, low-quality work. You’re in a pressure cooker intensified by fear, scarcity, and panic.

You keep telling people things will get better, but the only thing you deliver on is broken promises.

This is not the dream you imagined. Your agency was designed to be something special. Something that stands for the healthy work environment you believe in.

A diagram of the pain cycle

Let’s get your agency back in tune

More time and space

Create space for creativity and innovation without missing budgets or deadlines and deliver work that sings boldly.

A better team

Train up a team that understands the dynamics of your agency, knows how to talk to clients, and plans work effectively.

Happier clients

Keep your clients smiling with meaningful communication, boundaries, and clear expectations. And celebrate projects that finish on time and on budget.

We know digital agencies

We’ve been there. We started as a digital agency in 2009, learned how to avoid project pain, and successfully trained over 200 digital agencies to do the same since 2016.

Our clients typically report at least:

20% higher client value (take pressure off of sales)

30% increases to project efficiency (faster, more profitable projects)

20% increase in net profit (reinvest and grow your team)

We’ve worked with over two hundred 15–100 person shops and creative departments that specialize in design, web, apps, and marketing.

The OTM team

OTM

A Colorado digital marketing agency radically transforms their workflow and culture after partnering with Louder Than Ten

The ZGM team at the 2019 Anvil Awards

ZGM

A powerful full-service marketing agency making waves from Calgary, Canada

The 13-person Good Work team is all smiles, having dinner at a picnic table outside

Good Work

This mobile & web development team’s process is just plain great.

Com­par­ing our busi­ness before and after LT10 train­ing is like night and day. Before, I felt more inclined to micro­man­age, because we lacked the process­es in place for smooth projects. Trust was lack­ing; I was wor­ried things would fall through the cracks, and I was always ready for that phone call from a client telling us how we messed up. Now, I don’t wor­ry about projects. Most of the time, I don’t even think about project man­age­ment or the account ser­vice side of the busi­ness in gen­er­al. That frees me up to run our stu­dio and focus on cre­ative – which is what I’m sup­posed to be doing in the first place. We’ve always exud­ed con­fi­dence in our design, but now we’re con­fi­dent in our man­age­ment as well. Over­all, it makes our busi­ness feel more legit­i­mate and makes me feel great about our invest­ment with LT10.

Lincoln Loop
ZGM
Metalab
CNN
Friendly Design Co

How it works

We teach and guide you in organizational design. Our unique combo of consulting and training means expertise and hands-on change. We don’t just deliver reports. We deliver results.

Step 1 Assess & learn

A short consultation to learn about your agency, what’s bleeding, and where in the pain cycle we’re going to make the quickest and most economical impact.

Step 2Design

We’ll design a training and consulting program designed for your agency’s unique challenges and priorities.

Step 3Level up

We train, support, and coach the key people on your team.

Step 4Rinse & repeat

We’re here to elevate your growth until you don’t need us.

Is Louder Than Ten right for you?

Most agencies are caught in an endless cycle of cramming projects in the door to make up for lost margins, and it’s burning out their staff, pissing off their clients, and resulting in late, over-budget, and sloppy work. Louder Than Ten training breaks the cycle and helps you build an agency that treats people well, makes money, and produces great work.

Common questions

This sounds expen­sive. What is the return on investment?

Our train­ing is designed to give you a direct return on invest­ment by help­ing you gen­er­ate high­er mar­gins through project effi­cien­cy and rev­enue gen­er­a­tion. Our clients typ­i­cal­ly increase net prof­it by at least 20% dur­ing their first engage­ment. The mon­ey you invest comes back in the form of prof­it and low­er expens­es. Read about how we increase agency prof­it.

Is now the right time?

Every month you wait is anoth­er month of wast­ed time, mon­ey, and ener­gy, project over­ages, frus­trat­ed clients, and burnt-out teams. Can you afford to put off the most impor­tant func­tion of your agency? Agen­cies typ­i­cal­ly have 3 – 6 months of run­way and that’s it. If you have less, you could be in trou­ble. You need healthy projects.

Are we going to have enough time?

We get it. Find­ing time to fix things and work on the busi­ness seems impos­si­ble when you’ve got a wall of tasks and impend­ing dead­lines. So here’s our first free les­son: You will only see relief when you pri­or­i­tize the most impor­tant things that improve effi­cien­cy and gen­er­ate more mon­ey. Our train­ing focus­es on improv­ing the health of your busi­ness and sup­port­ing the peo­ple who work there in the most focused ways. Noth­ing is more impor­tant than that.

How long is this going to take?

Last­ing change does take time. Any change you make today takes 6 – 8 months to show up on the books. There are no quick fix­es, but you can make big change when you have focus. That’s why we design our pro­grams to be a low com­mit­ment over sev­er­al months. We are here to sup­port you as you grow and to make change that sticks.

Is it going to be too hard to change our ways?

What’s hard­er, chang­ing a bro­ken sys­tem, or stay­ing in busi­ness while your sys­tem tries to drown you? Every change takes work and courage, but when you can show up for your team, clients, and fam­i­ly and keep your promis­es, it’s worth the effort.

Still not convinced?

Learn more about our approach and process.

The Louder Than Ten ethos

The Louder Than Ten principles and perspectives of democratic project management and operations

How we teach

Get a taste of how Louder Than Ten teaches teams to make big operational changes through project management operations training.

Talk to us.

Learn more about our programs or just say hi.