Featured Coax articles
A better path to mastering our craft
Ivana McConnell walks us down a familiar path to find our career footing—the path of an apprentice. Perhaps the best way to fireproof new industry talent is to apply those timeworn principles of the past.
In your ear holes
Without a doubt, LT10 has produced an instrumental shift in our business. By providing a deep understanding of how project managers can work effectively and profitably on a team, LT10 has given us the tools we need to take our agency to the next level. Having worked with many project managers on both sides of client services, I can say without hesitation that the level of work our PM is doing after a few short months with LT10 is miles ahead of industry norms. We’ve seen our most profitable year ever, and we know that LT10 played no small role in that.
The time we spent working and learning with LT10 will continue to guide us for the next few years. Rachel’s ability to translate her PM knowledge into real teachable moments gave us the opportunity to reflect on our own practices, both the good and the bad, without ever feeling like she was judging us. She remained supportive and positive throughout the entire process, creating a trusting and safe space for my leadership team to learn and grow together. If you’re looking to partner with someone who will leave you feeling smarter and more empowered to manage any project situation that comes your way, Louder Than Ten is the answer.
Rachel has always taken the time to understand the unique ways in which we work at MetaLab while using her great understanding of project management, strong facilitation skills, and ability to connect with each individual to help us level up as a team.
Rachel has a true devotion to the craft of digital project management. Between her work as a DPM and trainer, and her experience talking about it, she recognizes that it’s an art more than a science.
I’ve learned more in the four weeks of class about communication than I have in five years of being a freelancer.
Rachel has that rare gift of contagious optimism. She’s able to speak to clients in a way that answers their concerns without hurting the team or the goals of the project. I’ve seen her share her experiences with a crowd and watch the audience get it immediately. She’s a natural born teacher.
Before working with Louder Than Ten, I felt like we were always struggling with timelines and expectations… We had contracts but items would always come up during projects that stretched out of scope, so we were doing a lot of extra uncompensated work. Louder Than Ten helped me tighten up our project management process so that the client experience was as good as the final product we provide.
Rachel strikes the perfect balance between project manager and teacher; she knows her stuff and can communicate it in an unforgettable way. I first heard her speak at a conference in 2013 and I can still quote most of that talk today. Since then, we have collaborated many times—as co-presenters, consultants, and writers—and each time she has produced a bit of magic that sticks in people’s brains and changes the way they think and act.
Organizations we’ve helped
A pocketbook for putting out your biggest project fires
Quick. Grab that pail of water: your ass is on fire. Did you notice the tone of your teammate when she agreed to your last request? Did you spot the misalignment on the client’s team when they responded to your last email? Did you catch a hidden layer of functionality and alert your product team before it inflated the scope? No? Then this book’s dedicated to you.
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