Louder Than Ten across the web.

Talks we've done


Editorial Design in Craft

dotAll 2017

The web is under threat. Information and attention is consolidating under the centralized platforms of our social media overlords. Lucky for us, we have our own weapon to fight back with. Craft has the power to bring expression and independence back to our web… we just need to know why, how, and when to use it. Let’s look at how to turn our trusty publishing tool into an art directing machine.


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Hunting down red flags

Ground Control 2017

How does a client’s grimace during a kickoff call affect your budget? What does a layer of misaligned stakeholders do to your scope? If you’re not sure, you might want to come to this little workshop. Learn how red flags impact your projects, pixels, and people in this fun and fast-paced workshop. You’ll learn the impact of red flags, some handy diagnostics to get underneath them, and you’ll get to practice some strategies that’ll have you spotting them in the wild well before they can sneak up on you and attack.


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Words & Pixels Workshop

Louder Than Ten

We’ve brought it all home, folks. Learn how a content and design together approach can transform and augment your content and launch your messages into space.


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Design Machines: How to survive the digital apocalypse

Soap! Conference

Travis Gertz’s presentation titled “Design Machines: How to survive the digital apocalypse” delivered at soap! 2016 the best content conference that took place on June 2-3 in Kraków, Poland.


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Creative collaboration: A gluestick for creative teams

Creative Pulse

Take a deep breath and come talk about your project and people woes with like-minded commercial creatives. We dive into project horror stories and show you the proactive approach to team communication.


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Every Day DPM Workshop Vancouver

Every Day DPM

Build a brilliant project plan & master the delicate art of client and team communication. It’s a Vancouver workshop made just for digital project managers.

Brett Harned and Rachel Gertz bring you the first ever workshop for people who manage digital projects in Canada.


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Web Typography is Boring

Type Brigade

Travis Gertz is the co-founder of Louder Than Ten, the school for freelancers and teams managing design projects. He has a knack for translating what’s great about traditional publication designs to a more appropriate format on the web. At Type Brigade №26, he’ll show us a new kind of breakpoint.


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PM First Aid: Bring your projects back from the dead

The Digital PM Summit 2014

We’ve all been there—neck deep in a project burning with fever and sliding off the rails. Blown budgets, steaming clients, a timeline doomed from the start. Join PM first responders, “Dr.” Carson Pierce and “Dr.” Rachel Gertz in the proverbial operating room for some intensive project first aid. We’ll lay the worst examples on the table, assess their vitals, and with your help, develop an emergency care plan to bring our projects back from the dead.


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The business of design

GDC

Join, Rob Leadley and Rachel & Travis Gertz in a GDC session about understanding what works for a happy business and happy life. Together, we’ll tackle these questions and arm you with tools to improve the management of your projects and the operations of your business.


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Clients Matter; So Put Your Team First

The Digital PM Summit 2013

When we put our teams first, our clients can let go and trust the process. How do we get there? We can learn the scripts, build trust with our teammates, and get them scoping, giving feedback and vetting prospect leads. As PMs, we have more power in our pinky fingers than a thousand clients.


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Articles we wrote


Project managers are badass

net Magazine

Rachel Gertz leads a charge for better communication and support for our digital project managers.

From issue 264 of net magazine.


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Blurring the lines of company time

nGen Works

You’ve heard this story before. Designer working full-time at a traditional agency has side projects so he or she can put a few extra beers in the fridge. Designer has deadline with a freelance project and sneaks in a few hours of work to get it done during office hours. Boss finds out and reprimands designer, or worse, fires him or her.


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Jolly on The Joy of Freelance Project Managing

nGen Works

I’m listening to the sound of a spoon clinking against a cereal bowl. Robert Jolly chats with me, making sure his little boy is getting his mushed bananas into his mouth and not all over his face. He tells me about his latest role as a freelance project manager with Simply Accessible, another flat team based in the great north of Canada.


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Live Wires screenshot

Live Wires: Better prototyping

nGen Works

Let’s face it. Web design has traditionally been a pretty wasteful and uneconomical process. Let’s fix it.


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Steve Smith On Optimizing For Happiness

nGen Works

I had a chance to chat with the dashing and determined Mr. Steve Smith recently. His company, Ordered List, was acquired by GitHub in 2011 and since then, he and his fellow coworkers have been focused on creating new products such as the latest release of GitHub for Mac, support tools, internal analytics, improving Speaker Deck, and more.


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Clients Are Not The Enemy

nGen Works

It’s fascinating to listen to the lingo that floats around the concept of working with clients. You’ll hear terms such as dealing with, managing, controlling, educating. A lot of these terms mean different things to different folks, but often the commonality they share is that they imply that there’s something “wrong” with the client that must be fixed.


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Let Me Do It: Why You Can’t Force Accountability

nGen Works

Last week we redefined accountability, shifting its focus from the vague responsibilities from which we try to avert our eyes to an opportunity for happiness and even success while doing what we’d do in front of others anyway.


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Slippery Accountability

nGen Works

nGen has been talking a lot about accountability lately. We’ve been factoring it into how we work together as a team this year and what makes us feel connected, especially since (as you might have noticed) we’ve added several nGeneers to help us with bigger projects over the last couple months.


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The Art of Giving and Receiving Useful Feedback

nGen Works

Whether you’re aching to get useful feedback from your client after first round design submission, or chatting it up with your team at that all-important debriefing, you have to bet on your mouth saying the right thing and your ears doing double time to get you anywhere pleasant.


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Podcasts we're on


Don’t stop at the system. Automate, then humanize

Straight Up Craft

Traditional print/graphic design relies on a strong system to provide a base system so we can get to a minimum standard of consistency and quality as soon as possible… much like the web. But unlike the web, once we have our underlying foundation, most of the effort is made in adding expression and care into how each piece of content is produced and presented.


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Creating a Culture of Education on the Web

Hustle podcast

Anthony and Travis get down to the details of dynamic thinking and what it means to Travis to find better ways for teams to work together and pull from different design methodologies to design better solutions to create lasting client relationships.


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Applying Agile in a Digital Agency Model

Leading Agile

For the last several months, 30-40% of the folks attending LeadingAgile’s CSM and CSPO courses have come from Digital Agencies. Nearly all the attendees have questions about how to implement Agile practices in a Digital Agency Model. In this episode of Sound Notes, Brett Harned, who runs the Digital PM Summit, and Rachel Gertz from Louder Than Ten, took some time to share what they’ve seen work, and not work, with Agencies who are trying to apply Agile.


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Project Management w/ Rachel Gertz

Evolved Radio

Rachel is a consultant and trainer to project managers, freelancers, and creative teams. She is also an active leader in the Digital Project Manager community in Vancouver, BC. This episode is a lot of fun, Rachel and I talk about the evolving history of project management and it’s increasing role in the digital economy. Then we go down a few fun rabbit holes about finding a higher purpose, machine learning, AI, and other futurist topics.


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Empathetic project management

Hustle podcast

Maybe the ‘P’ in PM should stand for ‘process’—instead of ‘project’ or ‘product.’ Rachel chats with Anthony Armendariz and Rick Messer of Funsize about better workflows on agile teams.


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Live Wires screenshot

Live Wires with Travis Gertz

CTRL + CLICK Cast

As our workflows evolve to support responsive, mobile-friendly sites, so too should our deliverables. Enter web-based wireframes. Travis Gertz, creator of Live Wires, joins the show to share why he built the framework and the benefits of web-based wireframes. We talk about the pros and cons of frameworks, in general, and how Live Wires is different because it is intentionally flexible and non-prescriptive. And we discuss the “sameness” we see in the industry and how we can better push our creative boundaries.


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Introducing PM Matters: A Q&A Series

Team Gantt

Rachel Gertz is a trainer of digital project managers and co-owner of Louder Than Ten, the school for creative people who manage projects. She’s quite active in the digital project management space and brings a whole lot of awesome online and in person.


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Project Psychology

Projects At Work

What are the pros (and potential cons) of applying psychological tools like social engineering, aikido and body language to your projects? Rachel Gertz, co-owner of training school Louder Than Ten, discusses how these concepts can be used by project managers to protect teams, connect with clients and ultimately deliver better results.


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Taking Care Of Your Clients By Putting Your Team First

Leading Agile

Rachel’s approach to project management is heavy on the empathy, individuals and interactions“agile” side of things. But what makes Rachel’s work even more unique is that over 90% of her interactions with people are virtual, and most of that is just voice.

Mentions


The Future of Digital Project Management

Streamtime

The digital project management industry faces constant adaptation because digital technology constantly evolves, and it does so at a faster and faster rate. It’s a challenge to keep on top of things.


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Top 5 project management blogs you should check out today

Min blog

Project Managers have a lot on their plate—clients, tasks, teamwork, deadlines, and whole lot of planning. Keeping up with the best tips, tools and resources can be a lot of added stress to a busy workload. Who has time?


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10 expert tips to get the most out of time-tracking

Streamtime

Whether you’re a freelancer or work in an agency, tracking your time may be a necessary evil. Equally, if you run your own studio, you may have to track your team’s time to run an efficient business. Not everyone likes having to fill in timesheets, of course, especially because they’re time-consuming and not accurate, but there’s no denying that time-tracking can boost your productivity.


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Algorithm-Driven Design

Will Robots Replace Designers?

No. It’s more like an exoskeleton for designers. Algorithm-driven design tools can help us to construct a UI, prepare assets and content, and personalize the user experience.


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Process Post 3: Breaking the Rules

Occasionally Ordinary

In this week’s reading, Travis Gertz’s Design Machine discusses the continuities that are being made in digital design, and how often a lot of the decisions that go behind the process are influences that have been shaped by a certain trend.


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Digital Delivery

Project Management.com

Digital project managers in creative and technology agencies face challenges to stay on the cutting edge and address client concerns. Design and user experience tend to be paramount concerns for many in the field. The digital project manager role is also highly variable, requiring flexibility to deliver strategy and use digital technology skills.


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Ok Computer.

Codemotion Rome 2016

In recent years there have been incredible advances in artificial intelligence and deep learning. As a result, powerful technology which used to be rare and expensive has very quickly become easily available and cheap. This will have both positive and negative consequences for web developers. In this talk I will look at how AI will change the development field, and provide techniques that will help designers and developers to work with AI to improve their skills and make better sites and applications for end users.


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Beyond the Style Guide

24 Ways

Much like baking a Christmas cake, designing for the web involves creating an experience in layers. Starting with a solid base that provides the core experience (the fruit cake), we can add further layers, each adding refinement (the marzipan) and delight (the icing).


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Next-Level Collaboration: The Future of Content and Design

Invision Blog

During the making of Toy Story, Pixar Co-founder Ed Catmull recognized that their editorial workflow was unlike that of traditional animation, where work was easy for one person or team to own and then neatly pass off their part after completion.


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Becoming a Better Project Manager

Big Sea Design Blog

When I saw the announcement for the Digital PM Summit hosted by our heroes at Happy Cog in Philadelphia, I knew I had to go. I’ve been evaluating our processes for a few months now, having taken an inventory of our current approaches, tested dozens of SaaS products, and put together lists of must-haves and must-nots. I went to the conference with a long list of ideas of how I want to change our approach to project management.


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20 Extraordinary Blogs With Unique Post Designs

Smashing Magazine

While there are a lot of beautiful and well-designed blogs out there, most of them use a single template for each of their blog posts. Today, I would like to showcase 20 extraordinary blogs with unique post designs.


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