The Digital PM
Operations
Apprenticeship
A comprehensive 8‑month training program for reconnecting your people, projects, and digital operations.
Our 8‑month remote digital project management operations apprenticeship creates strategic mini COOs, digital project managers, and producers who build alignment, design better processes, and increase project value.
93% of graduates recoup training fees within four months
100% customized for digital agencies and departments
200+ successful agencies and product studios trained
Make more money
Increased project profitability
More consistent cash flow
Higher salaries, more growth
Design leaner processes
Customized to your organization
Tighter transitions between phases
Connect the big picture to the details
Build stronger relationships
Smoother onboarding for clients and teams
Build emotional intelligence
Get alignment between stakeholders
Anticipate risk and complexity
Catch scope creep before it happens
Leverage positive risks for big wins
Communicate priorities confidently
Go beyond the iron triangle
Understand business operations
Transform requests into future work
A framework to scope, estimate, and resource
Navigate unsteady seas
Owners can take their hands off the wheel
Equitable distribution of power and responsibility
Learn how to adapt to changing tides
Louder Than Ten was instrumental in helping us grow our talent at The Scenery. From the first initial meeting, I knew our people would be in good hands. They have the right awareness of all the skills that a great PM needs; this can be such a challenging role, but Louder Than Ten really gets all of the aspects and imparts them to their apprentices. Don’t think twice about investing in your people. It was worth every penny for our business, and we quickly saw the ROI.
Up to 8 people per cohort
24 modules designed for digital
Access to 300+ resources
Weekly 3-hour remote training sessions
Join our Louder Than Ten Slack community
Weekly labs & support
27+ sessions delivered live through video
8-month course
169+ hours of digital project management operations training
24 course modules
Intro to your apprenticeship
The format, outcomes, and expectations for training and a high-level description of the project management role and skillset
You, your organization, and your team
Get familiar with your organization’s goals and processes, and develop useful KPIs
Sales and project intake
Learn how to create alignment between sales and PM teams and upsell valuable projects
Stakeholder onboarding and setup
Smooth your project transition from intake to project start, built trust with stakeholders, and organize your team
People, roles, and personalities
How to evaluate and build alignment with stakeholders and communicate in their language
People skills and team building
How to champion your team and unpack limiting beliefs
Discovery, research, and communication plans
How to lead an amazing kickoff, facilitate good research, and assemble a solid communication plan
Effortless collaboration
How to execute intuitive collaboration sessions, check-ins, retrospectives, and updates
Project plans and important docs
A first-principles approach to lock down your scope and expectations
Setting your prices
A smart way to set target rates and prices, when to use them, and how to bill
Intro to project scoping
How to define, simplify, and control the requirements that make up your project
The art of prioritization
How to laser focus your time, and prioritize projects and tasks
Managing scope creep
Learn the four types of scope creep that haunt your projects and how turn these enemies into project gold
Waterfall and the Lean approach
How dependencies and lean principles impact your project approach
Agile, Kanban, and hybrid approaches
How flexible planning and iterative development impact your project
Estimating projects
How to apply smart estimates and useful ranges in project management
Risks & red flags
The ins and outs of mitigating risk, recognizing red flags, and applying modifiers to your projects
Project scheduling
Intuitive schedules, time boxing, calendars, and deadlines
Resourcing and capacity management
How to plan for the right people, doing the right amount of work, at the right times
Managing changes
Smart systems for documenting feedback, requests, approvals, and guiding turnarounds
Minding project metrics
The important project and org numbers, graphs, and data you need to monitor
Maintenance and future phases
The process, mindset, and agreements required for long-term relationships
Project Plan presentations
Finesse your PM presentation skills and delivery
Future of PM
What’s next for project leads and how to make the most of your learning
Certificate on completion
Certified Digital
Project Lead
Perfect for
- Digital Project Coordinators, Managers, and Producers
- Design & Development Leads
- 5–120 person agencies and product studios
- Digital departments
- Folks who have never had formal training
My apprenticeship with Louder Than Ten was a condition of my first year of employment as a new Digital Project Manager and I’m forever grateful that was the case. I cannot imagine starting my PM journey without them because their expertise, care, community, training, and resources put the imposter syndrome at ease.
If you’re a new PM, a seasoned PM, or hiring a PM, do yourself justice and visit their site and/or at least connect with them. Louder Than Ten has supported me through my journey of learning digital project management in the agency space and has continued supporting me post agency. Rachel, Travis, and team go beyond the classroom and that’s why they’re the best because they genuinely care about you, your success, and the success of your company.
You’ll be in great company
Working together with Louder Than Ten on growing our in-house talent has been an amazing journey and partnership. The company doesn’t just focus on the student alone but takes the whole organization and work environment into account. We have been actively supported alongside the student and have received personal mentoring as well. Louder Than Ten keeps developing new material and providing new educational offerings that are tailored to the Digital Agency world and we can’t wait to send another team member and take full advantage of it.
Includes
Weekly 3 hour remote classes with your cohort |
One-on-ones with your trainer |
24/7 peer support in our Slack community |
Exercises tailored to your agency |
Learn how to train your team |
500+ pages of original curriculum |
300+ templates, resources, and guides |
Access to Nimber, our estimating tool |
Monthly AMAs with industry professionals |
Workshops and processes delivered by your apprentice |
Register for a class
Request course details
We’ll send the course syllabus and intake dates.
Frequently asked questions
How long is the Digital PM Operations Apprenticeship?
The Digital PM Operations Apprenticeship features 23 course modules that are offered over the course of 8 months.
The Deluxe plan adds an additional four months of support and coaching, making it a 12-month course.
Who is this course for?
The Digital PM Operations Apprenticeship is designed for project managers, owners, directors, or project leads. We especially love working with small to medium sized digital agencies, consultancies, product studios, and internal teams.
Do I need to have project management experience to take the Digital PM Operations Apprenticeship?
Most people who take our apprenticeship have some experience as a project manager or coordinator. However, there are many job titles that involve duties similar to that of a project manager, even if “project manager” isn’t in their name. Here are some of the most common roles people have when they join our training:
- Project lead
- Account Manager
- Owner
- Director
- Freelancer
- Director of Operations
- Production Specialist
- Event manager
- Manager
- Coordinator
What is the difference between the Apprenticeship and the Digital Project Management Foundations course?
The Apprenticeship offers a deep dive into the inner workings of an organization’s project management and operations processes and is designed to create big, sweeping operational change. It is best for experienced PMs, directors, and owners.
The Foundations course provides a thorough understanding of the project life cycle and best PM practices and is great for anyone who works in the digital sphere and who wants a better understanding of digital project management.
What does my tuition pay for?
Your course tuition gives you access to weekly remote training sessions, as well as:
- Class recordings for future reference
- 500+ pages of useful course materials, guides, and templates
- 1:1 sessions with your trainer for personal development
- Exclusive estimating and pricing tools
- Monthly AMA (Ask Me Anything) events with industry experts
- Access to an active Slack community filled with friendly and helpful peers
- Access to exclusive project estimating and pricing tools
Who teaches the Digital PM Operations Apprenticeship?
Your Digital PM Operations Apprenticeship trainer is a skilled digital project manager and consultant with years of agency and creative team experience. Learn more about our trainers.
I don’t see my question here — who can I speak to?
If your question isn’t answered here or in our full FAQ, feel free to drop us a line at hello@louderthanten.com or call 1−844−204−0004 if you need urgent support.