Session format:
- 3–12 months of curriculum and support
- 3 hrs virtual training sessions and 2 hrs virtual coaching and support each week
- Practical workshops plus essential & management skill building for the whole team
Program length:
3–8 months
Number of sessions:
6–27
Total training hours:
30–169
Instructors:
Session capacity:
8 participants
Evaluation: (3)
Self-assessment, formative assessment, skills assessment
Certificate upon successful completion:
Louder Than Ten Digital Project Management
Modules
Intro to your apprenticeship
The format, outcomes, and expectations for training and a high-level description of the project management role and skillset.
Learning objectives
Students will learn:
- Function of goal setting
- Setting up appropriate learning environment and PM foundations
- Essential skills for immediate impact (writing/editing/listening/process review)
- Why and how digital is different
- Core vocabulary
Outcomes
- Knowledge and skills assessment
- Anticipated reading/professional development schedule (organized by apprentices)
You, your organization, and your team
Learn about your immediate role as a project coordinator while you’re learning, become familiar with you and your organization’s goals and processes, and contextualize roles on your team.
Learning objectives
Students will learn:
- Documenting key metrics at the organizational level
- How to set personal and organizational goals and KPIs
- The role of the project management coordinator
- Variability of roles and titles on your team
- Core vocabulary
Outcomes
- Personal goals & KPIs
- Documented organizational metrics and goals
- A supportive ally within your org
Sales and project intake
The sales & vetting process for stakeholders and projects.
Learning objectives
Students will learn:
- Exploring the project vetting (and sales) cycle in client services
- Evaluating client success and project fit
- Identifying red flags in incoming projects
- How to setup successful transition meetings
- Tiny Bio brief and sales assessment simulation
Outcomes
- Documenting your org’s sales or vetting cycle
- A work in progress ‘client alignment matrix’ for active clients in your org
- Practice managing tough conversations during the sales process
Stakeholder onboarding and setup
How to transition a project from sales to project start, onboard your stakeholders, and organize your team.
Learning objectives
Students will learn:
- Setting the pace and tone of projects
- How to onboard internal and external stakeholders successfully
- How to minimize pitfalls in the transition between project ideation and official start
- Project team roles and functions
- Eleven team characteristics simulation assessment
Outcomes
- Stakeholder onboarding checklist
- Initial welcome email to new project stakeholders
People, roles, and personalities
How the PM role intersects with stakeholders and their quirks.
Learning objectives
Students will learn:
- Roles of internal and external stakeholders
- Communication styles
- Identification and management of team risk
- The pillars of project management
- Tiny Bio stakeholder buy-in and alignment simulation
Outcomes
- RACI matrix
- Empathy map
- Developing your project management persona
- Simulation: scripts to deal with tough Tiny Bio personalities
People skills and team building
How to champion your team and unpack limiting beliefs.
Learning objectives
Students will learn:
- How limiting beliefs impact your project management approach and how to challenge them
- How to cultivate emotional intelligence and empathy for project stakeholders
- How to prioritize and manage tough conversations
- How to build a stronger, more unified team
Outcomes
- Limiting beliefs workshop
- A plan to handle tough conversations with Tiny Bio stakeholders
Discovery, research, and communication plan
How to lead an amazing kickoff, facilitate good research, and assemble a solid communication plan.
Learning objectives
Students will learn:
- The implementation process for a successful discovery phase (and its related value)
- How to run a great project kickoff
- The role and function of research and how to support it
- The key to writing a solid communication plan
Outcomes
- Discovery checklist
- Completing a communication plan
- Documenting project assumptions
Effortless collaboration
How to execute productive planning sessions, check-ins, retrospectives, and updates.
Learning objectives
Students will learn:
- The process of planning, facilitating and implementing useful meetings
- How to foster healthy and meaningful retrospectives
- How to make space and build in team check-ins
- Useful tips for managing project updates and reviews
Outcomes
- Refinements to current meeting and retrospective processes
- Scripts for handling difficult meeting participants
Project plans and other docs
A first-principles approach to lock down your scope and expectations.
Learning objectives
Students will learn:
- The function, format, and purpose of project plans
- How lean documentation can support project scope
- The role and application of Statement of Work documents
- Common pitfalls to avoid in documentation
Outcomes
- Presentation of Tiny Bio project plan
- Project plan refinements at your organization
Setting your prices
Different types of rates and prices, when to use them, and how to set them.
Learning objectives
Students will learn:
- How organizations make and spend money (allocations, revenue, cash flow)
- How revenue and expenses cycles affect forecasting
- How project leads can support smoother cash flow
- How project health impacts company health
- How to set appropriate rates and budgets for internal and client-facing organizations
Outcomes
- Rate card calculations for your organization
- Setting Eleven’s target rates during simulation
Intro to project scoping
How to define, simplify, and control the requirements that make up your project.
Learning objectives
Students will learn:
- The importance and function of scope
- How to scope projects using different approaches
- How to avoid the pitfalls of scoping
Outcomes
- Scoping exercise: Renovate your kitchen
- Tiny Bio scoping simulation
- Choosing project plan format
The art of prioritization
How to laser focus your time, and prioritize projects and tasks.
Learning objectives
Students will learn:
- The true meaning of value for our stakeholder audiences
- How to prioritize impact vs effort
- How to prioritize importance vs urgency
- Tweaking personal and team productivity
- The role and function of Minimum Valuable Products
Outcomes
- Setting a weekly team schedule
- Prioritizing projects within your organization
- Prioritizing Tiny Bio’s Minimum Valuable Product
Managing scope creep
Turn your best worst enemy into project gold.
Learning objectives
Students will learn:
- How to identify and classify various types of scope creep
- How to triage and treat scope creep
- How to turn scope creep into future phases and better stakeholder relationships
- Ways to reduce and prevent harmful scope creep
Outcomes
- Practical scripts for dealing with scope creep
- Scope creep reduction plan for your organization
Waterfall methodology and the Lean approach
How dependencies and lean principles impact your project.
Learning objectives
Students will learn:
- Waterfall methodology: what it’s for, when to use it, what to watch out for
- Lean approach: what it’s for, how to use it best, when to be less Lean
- Common pitfalls of Waterfall and Lean and how to avoid them
Outcomes
- Evaluate and refine your organization’s approach to projects
Agile, Kanban, and hybrid
How flexible planning and iterative development impact your project.
Learning objectives
Students will learn:
- Epics, user stories, sprints, and positioning in Agile
- How and when to blend the best of Waterfall and Agile into Agifall
- How to limit works in progress with Kanban
- How to avoid common pitfalls in Agile, Agifall, and Kanban
Outcomes
- Refined user stories for Tiny Bio’s projects
- Rewrite tasks for your organization’s projects
Estimating projects
How to apply smart estimates and useful ranges in project management.
Learning objectives
Students will learn:
- The similarities and differences between estimating techniques like Monte Carlo, PERT, Rolling Wave, Double-Blind, and Three-Point estimating techniques
- How to estimate project scope using multiple techniques including planning poker
- How to avoid the pitfalls of poor estimation
Outcomes
- Planning poker practice
- Double-blind estimates for Tiny Bio projects
Risks & red flags
The ins and outs of mitigating risk, recognizing red flags, and applying modifiers to your projects.
Learning objectives
Students will learn:
- How to recognize red flags that indicate probable risk
- Identifying and analyzing positive and negative risk
- How to create a system for red flag assessment and treatment
- How to avoid common red flags with internal and external stakeholders
- Scripts for handling tough red flags
- How red flags impact project estimates
Outcomes
- Design non-negotiable red flag criteria for your organization
- Create a risk assessment and mitigation strategy for Tiny Bio’s projects
Project scheduling
Intuitive schedules, time boxing, calendars, and deadlines.
Learning objectives
Students will learn:
- How to build adaptable schedules for different kinds of projects
- How Gantt charts, calendars, and milestones can drive a project forward or stall it out
- How to use your scope and stakeholder needs to build in proper buffers and reviews
- How time boxing can help you manage project profitability
- Ways to negotiate additional time for schedules
Outcomes
- Build a useful Gantt chart for both Waterfall and Agile managed practice projects
- Practice tough conversations around managing timelines and resetting expectations
- Review current and future schedules and adjust accordingly within your organization
Resourcing and capacity management
How to plan for the right people, doing the right amount of work, at the right times.
Learning objectives
Students will learn:
- How to allocate, plan, and buffer resources, materials, and equipment for your projects
- How to assess stakeholder and contractor availability and involvement
- How to source and work with contractor talent
- How to set up optimal capacity across multiple project teams
Outcomes
- Resourcing and capacity plan for Tiny Bio
- Resourcing and capacity review of your own projects
Managing changes
Documenting feedback, requests, approvals, and guiding turnarounds.
Learning objectives
Students will learn:
- How to plan, pace, and respond to team and stakeholder feedback
- How to automate and simplify the approval process
- Useful ways to document and track feedback and approvals
Outcomes
- Checklists and guides for managing changes
- Responses to feedback on Tiny Bio projects
Minding project metrics
The important project numbers, graphs, and data you need to monitor.
Learning objectives
Students will learn:
- How to monitor burn rates, resources, KPIs, and staff retention
- How to stay on top of changes and outcomes
- Ways to automate and simplify reviews and approvals
Outcomes
- Optimization of your organization’s metrics and data systems
- A useful system for monitoring Tiny Bio’s metrics
Maintenance and future phases
The process and agreements required for long-term relationships.
Learning objectives
Students will learn:
- How to cultivate positive long term partnerships
- How to plan for an effective launch
- How to set up a successful maintenance plan and future phases
- How to build in proper testing and proper quality assurance
Outcomes
- Maintenance or future phase plan for Tiny Bio
- Template for maintenance agreements
Future of PM
What’s next for project leads and how to make the most of your learning.
Learning objectives
Students will learn:
- Areas of focus for future professional development
- Review of major concepts
- How to transition to a full project load
- The growth path of project managers
- How technology impacts project management’s future
Outcomes
- Final reflective essay
- Updated skills assessment
- Updated KPIs and goals
Project plan presentations
Finesse your PM presentation skills and delivery.
Learning objectives
Students will learn:
- How to selectively present and share data
- How to improve tone and delivery
- How to anticipate audience needs
Outcomes
- Self and peer assessment
- Final project plan assignment
Quality assurance & testing
Iterative QA and running effective retrospectives for continuous improvement
Learning objectives
Students will learn:
- How to cultivate positive long-term partnerships
- How to set up a successful plans for future phases
- How to build in proper testing and proper quality assurance
- How to run effective retrospectives and support continuous improvement
Outcomes
- Retrospective workshop templates
- A preliminary plan for how to run retros with your team
- A retro outcomes follow-up plan
- The outline for a continuous QA plan for your teams
The art of difficult conversations
How to plan for and approach difficult conversations with your team and stakeholders
Learning objectives
Students will learn:
- Communication styles
- How to cultivate emotional intelligence and empathy for project stakeholders
- How to prioritize and manage tough conversations
Outcomes
- Empathy map
- Simulation: scripts to deal with tough personalities
- Difficult conversation planning checklist
- Scripts for generating alignment
Expert communication
How to build communication plans, create effective and valuable communication, and plan for difficult conversations
Learning objectives
Students will learn:
- The process of planning project communications
- How to determine when and how communication happens
- How to foster team-wide, healthy project communication
- How to prepare for tough conversations
Outcomes
- Empathy map
- Communication guidelines
- “Scripts for tough conversations” handbook
- Map of internal and client project communications
Running retrospectives
Iterative QA and running effective retrospectives for continuous improvement
Learning objectives
Students will learn:
- How to cultivate positive long-term partnerships
- How to set up a successful plans for future phases
- How to build in proper testing and proper quality assurance
- How to run effective retrospectives and support continuous improvement
Outcomes
- Retrospective workshop templates
- A preliminary plan for how to run retros with your team
- A retro outcomes follow-up plan
- The outline for a continuous QA plan for your teams
Trust building
How we support our company, our project teams, and our client teams in building healthy patterns of communication, problem-solving, collaboration, and trust.
Learning objectives
Students will learn:
- How to cultivate emotional intelligence and empathy for project stakeholders
- How to prioritize and manage tough conversations
- How to build a stronger, more unified team
Outcomes
- People skills workshop to do with your team
- A plan to handle tough conversations with Tiny Bio stakeholders
- Tools and exercises to build self trust, team trust, leadership trust, external stakeholder trust
- Map of when to deploy alignment tools in the course of a project
- Operating manual for self
- Alignment plan with clients, team, and executives/clients