Custom
training &
consulting
Let’s design the perfect program to take your team to eleven.
What we offer
Custom courses pulling from any of our Apprenticeship modules
Process auditing, optimization, and implementation
Coaching and support
Team workshops
Areas we cover
Scoping & estimating complex projects
Sales and project management alignment
Tailored Waterfall, Agile, and Hybrid approaches and workflows
Intuitive project documentation & technical requirements gathering
Refining your digital project management operations
Onboarding and training your next digital project manager
Forecasting risk and profit
Big picture pricing & budgeting
Smart project & studio metrics
Systematic resourcing & scheduling
Lean project and product strategy
Managing tough relationships and creating alignment
Goal setting and OKRs
Career path development
Pricing and positioning that works with delivery
Years of industry experience
![A portrait of Abby Fretz](https://louderthanten.imgix.net/avatars/20180113_155559-edit_190416_053349.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1568&ixlib=php-3.3.1&q=82&w=1568&s=58dcedd8d18f5b8f8e55f9cc3f784945 1568w, https://louderthanten.imgix.net/avatars/20180113_155559-edit_190416_053349.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=3136&ixlib=php-3.3.1&q=61&w=3136&s=8e09b110b9285d6d1be54d3dcb68798a 3136w, https://louderthanten.imgix.net/avatars/20180113_155559-edit_190416_053349.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=4704&ixlib=php-3.3.1&q=41&w=4704&s=ab07595eb596830a2d1d8efafc82240f 4704w, https://louderthanten.imgix.net/avatars/20180113_155559-edit_190416_053349.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1024&ixlib=php-3.3.1&q=82&w=1024&s=91630f990ef786d3afd6804e2944c5e3 1024w, https://louderthanten.imgix.net/avatars/20180113_155559-edit_190416_053349.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=2048&ixlib=php-3.3.1&q=61&w=2048&s=a5babb39d408ff6b17e66934698d0a14 2048w, https://louderthanten.imgix.net/avatars/20180113_155559-edit_190416_053349.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=3072&ixlib=php-3.3.1&q=41&w=3072&s=349af16f860a3f7ebcc15fc180b2c5fb 3072w, https://louderthanten.imgix.net/avatars/20180113_155559-edit_190416_053349.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=766&ixlib=php-3.3.1&q=60&w=766&s=b4fe812bc609a1881f183212245542e1 766w, https://louderthanten.imgix.net/avatars/20180113_155559-edit_190416_053349.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1532&ixlib=php-3.3.1&q=45&w=1532&s=d27eb47ebf4e5c9193fb15b18b3ea4a8 1532w, https://louderthanten.imgix.net/avatars/20180113_155559-edit_190416_053349.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=2298&ixlib=php-3.3.1&q=30&w=2298&s=c69ca686c0d33fdfc3f4a03c8d307dd7 2298w, https://louderthanten.imgix.net/avatars/20180113_155559-edit_190416_053349.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=448&ixlib=php-3.3.1&q=60&w=448&s=30a76cc613536c732a257bb9ca2bc1f0 448w, https://louderthanten.imgix.net/avatars/20180113_155559-edit_190416_053349.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=896&ixlib=php-3.3.1&q=45&w=896&s=6f2dc439c45dc09e840814cf45d9cf8f 896w, https://louderthanten.imgix.net/avatars/20180113_155559-edit_190416_053349.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1344&ixlib=php-3.3.1&q=30&w=1344&s=79bb5386bdc899679b81d6b26d6393b0 1344w)
Abby
Fretz
Digital PM Trainer & Consultant
Abby is a PM Operations consultant and trainer and Director of Product at Louder Than Ten. She’s passionate about transforming PM teams at digital agencies. She has taught hundreds of students and their agencies how to implement ethical and sustainable PM practices, taught Digital Project Management classes for Girl Develop It, guest lectured at University of the Arts’ continuing education program, co-chairs DPM Philly, and mentors people interested in entering or honing their craft in the field of digital project management.
![A portrait of Rachel Gertz](https://louderthanten.imgix.net/avatars/IMG_2590.jpeg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1568&ixlib=php-3.3.1&q=82&w=1568&s=e31f9f3b7ea917deb21644c5c6ddd3ab 1568w, https://louderthanten.imgix.net/avatars/IMG_2590.jpeg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=3136&ixlib=php-3.3.1&q=61&w=3136&s=42965886e05a82d85664a6c19856eb5b 3136w, https://louderthanten.imgix.net/avatars/IMG_2590.jpeg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=4704&ixlib=php-3.3.1&q=41&w=4704&s=cb124d3af8cfefccac1e742f8583647c 4704w, https://louderthanten.imgix.net/avatars/IMG_2590.jpeg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1024&ixlib=php-3.3.1&q=82&w=1024&s=3e0439db58710f1bd8c376bcf2316357 1024w, https://louderthanten.imgix.net/avatars/IMG_2590.jpeg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=2048&ixlib=php-3.3.1&q=61&w=2048&s=0efd941ac1f20473d93971b334a76337 2048w, https://louderthanten.imgix.net/avatars/IMG_2590.jpeg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=3072&ixlib=php-3.3.1&q=41&w=3072&s=0ff19de666b6d7e1b2ba307a8ea9e674 3072w, https://louderthanten.imgix.net/avatars/IMG_2590.jpeg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=766&ixlib=php-3.3.1&q=60&w=766&s=bbc6f580646c5800bb60b6f451ac88a1 766w, https://louderthanten.imgix.net/avatars/IMG_2590.jpeg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1532&ixlib=php-3.3.1&q=45&w=1532&s=b7eac1a1ed775011fc7bc2843a3e0a94 1532w, https://louderthanten.imgix.net/avatars/IMG_2590.jpeg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=2298&ixlib=php-3.3.1&q=30&w=2298&s=7806d53da88cc84f134d610e45193db6 2298w, https://louderthanten.imgix.net/avatars/IMG_2590.jpeg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=448&ixlib=php-3.3.1&q=60&w=448&s=7d4c87db6c44d4567f9e281ca591525c 448w, https://louderthanten.imgix.net/avatars/IMG_2590.jpeg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=896&ixlib=php-3.3.1&q=45&w=896&s=4060fc0b83e185c0ce116e2af9db1493 896w, https://louderthanten.imgix.net/avatars/IMG_2590.jpeg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1344&ixlib=php-3.3.1&q=30&w=1344&s=202db75fbfed68f83590a072179bdb6d 1344w)
Rachel
Gertz
Director of Growth and Delivery, Consultant
Rachel Gertz is a Co-founder and Director of Delivery and Growth at Louder Than Ten. She helps small to medium sized digital agencies transform their digital PM operations through hands-on training and consulting. Her mission at Louder Than Ten is to propel tech workers through an uncertain future by training digital companies how to give power to the people leading their projects.
![A portrait of Ketian Dou](https://louderthanten.imgix.net/avatars/c210ad07-c663-446d-90ee-f9a92c4c6562.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1568&ixlib=php-3.3.1&q=82&w=1568&s=bb239ba8dd6da5c97255ee23c6d19259 1568w, https://louderthanten.imgix.net/avatars/c210ad07-c663-446d-90ee-f9a92c4c6562.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=3136&ixlib=php-3.3.1&q=61&w=3136&s=242c816ddf0ee0e9063c3410d677bb79 3136w, https://louderthanten.imgix.net/avatars/c210ad07-c663-446d-90ee-f9a92c4c6562.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=4704&ixlib=php-3.3.1&q=41&w=4704&s=3763f09ba6ef508c9036848a723313a7 4704w, https://louderthanten.imgix.net/avatars/c210ad07-c663-446d-90ee-f9a92c4c6562.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1024&ixlib=php-3.3.1&q=82&w=1024&s=f32e4f110896d907d67665a9e92d2d28 1024w, https://louderthanten.imgix.net/avatars/c210ad07-c663-446d-90ee-f9a92c4c6562.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=2048&ixlib=php-3.3.1&q=61&w=2048&s=6e9c1848c49e2cefa3cfc8361a654283 2048w, https://louderthanten.imgix.net/avatars/c210ad07-c663-446d-90ee-f9a92c4c6562.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=3072&ixlib=php-3.3.1&q=41&w=3072&s=b32040c3ca006554e9ef4814d09fd035 3072w, https://louderthanten.imgix.net/avatars/c210ad07-c663-446d-90ee-f9a92c4c6562.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=766&ixlib=php-3.3.1&q=60&w=766&s=b00c68c101dd4d531cad5f9128567fd6 766w, https://louderthanten.imgix.net/avatars/c210ad07-c663-446d-90ee-f9a92c4c6562.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1532&ixlib=php-3.3.1&q=45&w=1532&s=b1d10d8837385800c935d9da2e05a473 1532w, https://louderthanten.imgix.net/avatars/c210ad07-c663-446d-90ee-f9a92c4c6562.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=2298&ixlib=php-3.3.1&q=30&w=2298&s=522c48a20ed6db650e60258624a5c398 2298w, https://louderthanten.imgix.net/avatars/c210ad07-c663-446d-90ee-f9a92c4c6562.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=448&ixlib=php-3.3.1&q=60&w=448&s=1ae048a07b436213ae6aaff85058f292 448w, https://louderthanten.imgix.net/avatars/c210ad07-c663-446d-90ee-f9a92c4c6562.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=896&ixlib=php-3.3.1&q=45&w=896&s=a653c0b9d5b712f7d5b95c726db7f53e 896w, https://louderthanten.imgix.net/avatars/c210ad07-c663-446d-90ee-f9a92c4c6562.jpg?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1344&ixlib=php-3.3.1&q=30&w=1344&s=0d3873baa0a901d2c066e6c7887d6e18 1344w)
Ketian
Dou
Trainer
Ketian is a trainer at Louder Than Ten. She started off her career as an Engineer, but later transitioned into digital marketing. A trained process thinker, Ketian drove business strategies in biotechnology, luxury fashion, supercars & yachts, medical devices, arts, education, media, building services and real estate.
Trusted by the best
![](https://louderthanten.imgix.net/articles/dev-soc.png?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=575&ixlib=php-3.3.1&q=82&w=1568&s=5d50ddc397da7129622ca6fa892f4207 1568w, https://louderthanten.imgix.net/articles/dev-soc.png?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1150&ixlib=php-3.3.1&q=61&w=3136&s=8730fa10105e40fd76c88404993694c4 3136w, https://louderthanten.imgix.net/articles/dev-soc.png?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1726&ixlib=php-3.3.1&q=41&w=4704&s=88b66d2f961d3d30a873eec680e413b8 4704w, https://louderthanten.imgix.net/articles/dev-soc.png?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=375&ixlib=php-3.3.1&q=82&w=1024&s=5ea3c98ca0f1e21b28110e647110edb2 1024w, https://louderthanten.imgix.net/articles/dev-soc.png?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=751&ixlib=php-3.3.1&q=61&w=2048&s=641beeaa2b47b119f5993614a208f5c3 2048w, https://louderthanten.imgix.net/articles/dev-soc.png?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=1127&ixlib=php-3.3.1&q=41&w=3072&s=2c5cb756d30dfec9193e2e6cca7f30fa 3072w, https://louderthanten.imgix.net/articles/dev-soc.png?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=281&ixlib=php-3.3.1&q=60&w=766&s=1dea828bca86f86a014388ff12642150 766w, https://louderthanten.imgix.net/articles/dev-soc.png?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=562&ixlib=php-3.3.1&q=45&w=1532&s=b4626872b5dbb8a0bb02210b0c83e1c4 1532w, https://louderthanten.imgix.net/articles/dev-soc.png?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=843&ixlib=php-3.3.1&q=30&w=2298&s=d5df72f401a9640aaa7fbef665e58b3a 2298w, https://louderthanten.imgix.net/articles/dev-soc.png?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=164&ixlib=php-3.3.1&q=60&w=448&s=b959af95185a5d6831d361c7d25e6c2f 448w, https://louderthanten.imgix.net/articles/dev-soc.png?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=328&ixlib=php-3.3.1&q=45&w=896&s=13248e05c4fcec6f32e43d08cb648cbe 896w, https://louderthanten.imgix.net/articles/dev-soc.png?auto=format&crop=focalpoint&domain=louderthanten.imgix.net&fit=crop&fp-x=0.5&fp-y=0.5&h=493&ixlib=php-3.3.1&q=30&w=1344&s=130fb43c987d46ab399de8b37c8dfdde 1344w)
![Region 13 logo](https://dwpz7qu8szxnd.cloudfront.net/portfolio/esc13.png)
The time we spent working and learning with Louder Than Ten will continue to guide us for the next few years. Rachel’s ability to translate her PM knowledge into real teachable moments gave us the opportunity to reflect on our own practices, both the good and the bad, without ever feeling like she was judging us. She remained supportive and positive throughout the entire process, creating a trusting and safe space for my leadership team to learn and grow together. If you’re looking to partner with someone who will leave you feeling smarter and more empowered to manage any project situation that comes your way, Louder Than Ten is the answer.